Legal
Last updated March 2026 · Applies to xkyframe.com and related XKY Framing digital services.
Privacy
Privacy Policy
We collect only what we need to respond to inquiries, improve the site, and fulfil export sales obligations. This policy explains what we store and how you can contact us.
1. Interpretation and definitions
Capitalized terms in this policy have the meanings below. They apply whether used in singular or plural.
- Company— XKY Framing (also "we", "us", or "our").
- Website — https://xkyframe.com and subdomains operated for XKY Framing machinery sales and support.
- Personal Data — Information relating to an identified or identifiable person.
- Usage Data — Technical data collected automatically when you use the Website (e.g. pages visited, session duration, device identifiers).
2. Data we collect
Information you provide
When you request a quote, contact us, or subscribe to updates, we may collect:
- Name and company
- Email address and phone number
- Country, city, and delivery address (for logistics quotes)
- Product interest and project notes
Usage data
Our servers and analytics tools may record IP address, browser type, referring URL, timestamps, and diagnostic logs. This helps us secure the site and understand which product pages are most useful to factory buyers.
3. Cookies and tracking
We use cookies and similar technologies for the purposes below.
| Type | Purpose |
|---|---|
| Essential (session) | Security, load balancing, and core navigation. |
| Consent (persistent) | Remembers your cookie preference choice. |
| Functionality (persistent) | Optional preferences such as language or form drafts. |
| Analytics (optional) | Aggregated traffic measurement to improve content and UX. |
4. How we use and share data
- Service delivery — Respond to quote requests, provide technical support, and process orders.
- Service providers — Hosting (Vercel), CMS (Sanity), email, and analytics partners under data-processing agreements.
- Legal requirements — When required by law, regulation, or valid government request.
- Business transfers — In connection with a merger, acquisition, or asset sale, with notice where practicable.
We do not sell personal data to third-party marketers.
5. Retention and security
We retain Personal Data only as long as needed for the purposes above, including legal, tax, and export-compliance obligations. We apply commercially reasonable safeguards; no internet transmission is 100% secure.
6. Children and policy updates
Our services are not directed at children under 13. We do not knowingly collect data from children. If you believe a child has submitted data, contact us for deletion.
We may update this policy periodically. Changes take effect when posted on this page with an updated "Last updated" date.
Contact us
Questions about this policy or a data access / deletion request:
- Email: info@xkyframing.com
- Website: xkyframe.com